UX approach to an In-Destination app where information and up-selling need to live side by side.

ClientNezasaServicesProduct DesignYear2021ToolsFigma, Jira, Hotjar, Google Analytics, Maze

TripBooster

Problem fInding

Once upon a time, TripBooster embarked on a transformative journey from its outdated design to a cutting-edge, user-centric experience that would redefine in-destination travel apps.

This adventure was marked by a commitment to elevating both the user experience (UX) and user interface (UI), all while targeting the competitive B2B2C market with a blend of emotion, commercial appeal, and seamless sales functionality.

Unleashing a Seamless User-Centric Experience

As the design journey unfolded, the outdated elements of the old TripBooster were replaced with a fresh, modern aesthetic that placed the user at the forefront. The user interface was not just visually appealing but intuitively designed, ensuring that every interaction felt natural and guided.

Designing & delivering the things right

Recognizing the need for a delicate balance, the team dove into understanding the dynamics of the travel industry, identifying pain points, and envisioning a solution that seamlessly integrated into users’ journeys.

As the design journey unfolded, the outdated elements of the old TripBooster were replaced with a fresh, modern aesthetic that placed the user at the forefront. The user interface was not just visually appealing but intuitively designed, ensuring that every interaction felt natural and guided.

Positive User Feedback

Users appreciated the intuitive design, personalized recommendations, and the seamless transition between companion features and commercial offerings.

Customization Adoption

This high rate of customization not only showcased the flexibility of TripBooster but also translated into increased satisfaction among our business partners.

Global Reach and Adoption

The app's enhanced features resonated with diverse audiences, solidifying its position as a go-to travel companion and up-selling tool on a global scale.

João de Brito

Design consultant | Tutor and Mentor | Design Thinking | Product Innovation | Product discovery | Product Design

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